Just a moment， please. Let me check about it on our computer.
请稍等。让我在电脑里查一下。
Thank you.
谢谢。
We do have the company listed， Mike. What information are you interested in？
我们的信息系统中有该公司的情况，迈克。你想知道些什么？
The more detailed， the better.
越详细越好。
When do you need it， Mike？
什么时候要？
As soon as possible.
越快越好。
Can you give me your fax number？ I’ll fax you the information.
你能告诉我你的传真号码吗？我传真给你。
That’s a good idea. Our fax number is 123456.
好主意。我们的传真号码为123456。
All right. You’ll get it soon.
好的。你要的信息不久就会收到。
Thank you very much.
真是太感谢你了。
My pleasure.
不用客气。
正式用语 VS 非正式用语
中文 非正式场合聊天常用语 正式场合聊天常用语
中文 非正式场合聊天常用语 正式场合聊天常用语
您是哪位？ Who’s calling？ May I know who that is？
苏在吗？ Is Sue there？ May I speak with Sue please？
您好！ Hello！ Good morning/afternoon/evening.
请稍等。 Please hold on. Could you hold on， please？
我去叫他。 I’ll get him. I’ll see if he’s in.
需要我重复一遍吗？ Let me repeat to see if I get it. Would you like me to read it to you again？
我是苏。 Sue speaking. This is Sue.
有什么事吗？ May I help you？ What can I do for you？
我找迈克。 Mike please. I’d like to speak to Mike， please.
我听不太清楚？ I can’t hear you. I’m having trouble hearing you.
对不起这么晚打电话来。 I’m sorry to call you so late. I hope I didn’t catch you at a bad time.
抱歉我打错电话了。 I’m sorry I have the wrong number. I’m sorry. I think I must have dialled the wrong number.
我可以借您的电话用一下吗？ May I use your phone？ Would you mind if I use your phone？
对不起，我没听懂。 Sorry， I didn’t understand. Sorry， I didn’t get what you said.
这没什么（这是我应该的）。 No trouble at all. It’s my pleasure.
重点词汇解析
1. extension [iks‘tenn] n. 伸展；扩大；延长；延期；延长部分；扩大部分；增设部分；电话分机
【例句】How do I get an extension line？
如何打外线？
2. evaluate [i’v？ljueit] vt. 估……的价；对……评价；为……鉴定
【例句】How would you evaluate the school you are with？
你将如何评价你现在的学校？
3. perfect [‘p？：fikt] a. 完美的；理想的；精通的；娴熟的；完整无缺的；完全的，十足的
【例句】Practice makes perfect.
熟能生巧。
4. performance [p？’f？：m？ns] n. 演出；履行；实行；完成；成绩，成果
【例句】He failed completely in the performance of his duty.
他完全没有履行他的职责。
5. bonus [‘b？un？s] n. 奖金；额外津贴；特别补助；红利；（保险的）分红
【例句】The workers are expecting a large Spring Festival bonus.
工人们期待着在春节得到一大笔奖金。
英语加油站：每天读点英语经典
Our greatest pretenses are built up not to hide the evil and the ugly in us， but our emptiness. The hardest thing to hide is something that is not there.
——Eric Hoffer， The Passionate State of Mind
我们最大程度的伪装不是在于掩饰罪恶或丑陋，而是我们的空虚。根本不存在的东西最难掩盖。
——埃里克·霍弗《激情心灵状态》
Nothing in life is to be feared， it is only to be understood. Now is the time to understand more， so that we may fear less.
——Marie Curie
世界上没有什么值得害怕的东西，他们只是有待我们研究与理解。现在我们应该去学习更多的知识，我们害怕的事情就会少一些。
——居里夫人
It takes vision and courage to create - it takes faith and courage to prove.
——Owen D. Young
要用梦想和勇气去创造，用信念和胆量去证明。
——欧文·杨
Time heals griefs and quarrels， for we change and are no longer the same person.
——Pascal， Pensees
时间会治愈悲伤和不快，因为随着时间流逝，我们也渐渐改变，不再是同一个人了。
——帕斯卡《思想录》
Lesson 68 工作上的自我介绍
出口成章
It’s a pleasure to meet you. 很高兴见到你。
Please let me introduce myself. 请让我自我介绍。
How do you do？ 你好。
It’s a pleasure to make your acquaintance. 很高兴认识你。
Let me introduce you to my boss. 请允许我把你介绍给我的老板。
Would you like a cup of coffee？ 你想要杯咖啡吗？
What do you do？ 你是做什么工作的？
How long have you been with them？ 你和他们一起工作多久了？
What do you do in the evening/on weekends？ 你在傍晚/周末都干些
什么？
What is your education background？ 您的教育背景是？
I’ve received the honor of the Most Outstanding Student. 我得到最优秀学生的荣誉。
I served in the school basketball team. 我曾是校篮球队的成员。
Though I have no experience in this field， I’m willing to learn. 虽然我在这个领域没有经验，但我愿意学习。
I’m an administrative director with a Chinese company. 我是一家中国公司的行政主管。
I’d like have a chance to develop my abilities. 我很想有机会发展自己的能力。
职场聊天一语惊人抄这段
Miss， would you mind if I ask you some questions， which may sound impolite？
小姐，我可以问你几个听起来可能不是很有礼貌的问题吗？
Ah，never mind， please.
啊，没关系，请问吧。
Can you tell me your age？
你能告诉我你多大了吗？
I am 24 years old.
我24岁了。
Are you married？
你结婚了吗？
No， I am still single.
没有，我还是单身。
Can you tell me something about your family？
那你能告诉我你家里的一些情况吗？
Ok.There are three persons in my family， my parents and me.
好的，我家三口人，我父母和我。
Have you obtained any licenses？
你获得过执照吗？
Yes， I have received a driver’s license.
是，我有驾照。
How many years have you had the driver’s license？
你获得驾照多长时间了？
I have five year’s， driving experience.
我已经有五年的驾龄了。
OK. What special skills do you have？
好，你有什么特殊技能吗？
I have experience in computer operation， proficient in MicrosoftWord and Microsoft Excel.
我有电脑操作经验，熟悉微软，Word和Excel。
What computer languages have you learned？
你学过哪种计算机语言？
Visual C++， C.
Visual C++，C。
Have you gotten any special training in programming？
你在编程方面受到过特殊培训吗？
No， but I have database programming experience and network knowledge.
没有，但是我有数据库编程经验并具有网络知识。
正式用语 VS 非正式用语
中文 非正式场合聊天常用语 正式场合聊天常用语
我刚刚毕业。 I just left school. I just graduated.
我毕业于北京大学。 I graduated from Peking University. I’ve cmpleted my courses in Peking University.
你是哪里人？ Where are you from？ Where is your hometown.
我以前的工作是销售。 I was a salesman. I worked as a salesman.
我已经工作6年了。 I’ve worked for six years. My last job lasted for six years.
我熟练掌握日语。 I can speak Japanese very well. I’m proficient in Japanese.
请多多包涵。 Please bear with me. Please excuse any mistakes there may be.
我从没接触过这个领域的工作。 I’ve never worked in this field. I have no acquaintance with the work in this field.
我会使用Microsoft Office 软件。 I can use Microsoft office software. I am proficient in Microsoft Office software.
你的业余爱好是什么？ What are your hobbies？ What do you do in your spare time？
你有这方面的工作经验吗？ Have you ever worked in this field？ Have you any experience in this field？
很高兴见到你！ Nice to see you！ It’s a pleasure to see you！
你找到我们公司有困难吗？ Is it easy for you to find our company？ Did you have any trouble finding our company？
你的出生日是？ What’s your birthday？ When is your birth date？
我喜欢旅游。 I love traveling. I have an interest in traveling.
重点词汇解析
1. punctual [‘pktju？l] a. 严守时刻的；准时的
【例句】She is always punctual.
她总是非常准时。
2. ambitious [？m’bis] a. 有雄心的；野心勃勃的；显示野心（或雄心）的；炫耀的
【例句】He is an ambitious man.
他是一个雄心勃勃的男人。
